Travel Ledger
  • Welcome to Travel Ledger Help
  • Registering on the Platform
    • Registering as a New Company
    • Two-Factor Authentication (2FA) Setup Guide
    • Registering as a User
    • Updating User Profile
  • Managing Transactions
    • Bookings Organisation and Management
    • Updating Bookings (Accept/Reject)
      • Updating Booking (Accept/Reject) Manually
      • Updating Booking (Accept/Reject) through Buyer Download & Upload File
      • Reviewing Completed Settlements and Remittance Advice
    • Duplication Checks
    • Reviewing Remittances
    • Payment History Page
    • Uploading Bookings
      • Upload Manually
      • Upload by Data Delivery Methods
        • FTP setup guide
      • Reviewing Data Delivery
    • File Formats for Upload
      • Extended File Format (Full Version)
      • Extend File Format (Lite Version)
    • Seller returns file (Rec)
    • Scheduling payments
  • Exporting Data & Reconciliation
    • Reconciliation Best Practice
    • Exporting Data from Grid Displays
    • Scheduling Reports in Task Scheduler
  • Notifications
    • Notifications Overview
    • Configuring Notifications
  • Managing your Partners
    • Company List
    • Invite Partners to the Platform
      • Sending Individual Partner Invites
      • Sending Bulk Partner Invites
    • Commercial Link Creation
      • Payments Overview
        • Payment Profiles
        • Business Terms
        • Settlement Schedules
    • Managing Commercial Links
  • TL Pay Account
    • Registration Process - Revolut Grow
    • Registration Process - Nium/Clearbank
      • UK Application (KYB/KYC)
      • EU Application (KYC/KYB)
      • Step-by-Step Guide: KYB/KYC Form Completion
    • Funding your TL Pay Account
    • Commercial Links required
    • Settling via your TL Pay Account
    • Viewing TL PAY Activity
    • Withdrawals
    • Suppliers not cutover to TL PAY
  • Billing
  • Managing your Companies and Users
    • Managing your Companies
    • Suspending and Archiving Head Office and Branches
    • User Creation
    • User Management
  • Processing Entity Schemes
    • Refunds on the ABTA Scheme
  • Help and Support
    • Public Holiday Schedules
    • FAQs
      • FAQs - General Platform Queries
      • FAQs - Registration and Initial Set Up
      • FAQs - Transactions Area
      • FAQs - Uploading Files
      • FAQs - Payments and Commercial Links
      • FAQs - Admin
    • Glossary of Terms
    • Glossary of Notifications
    • Testing with Travel Ledger
    • Release Notes
      • Release 1.26.0 (12/10/2023)
        • Release 1.26.1 (19/10/2023)
        • Release 1.26.2 (26/10/2023)
          • Release 1.26.3 (03/11/2023)
          • Release 1.26.4(18/11/2023)
      • Release 1.25.0 (31/08/2023)
      • Release 1.24.0 (27/07/2023)
      • Release 1.23.0 (06/07/2023)
      • Release 1.22.0 (28/06/2023)
      • Release 1.21.0 (08/06/2023)
      • Release 1.20.0 (25/05/2023)
      • Release 1.19.0 (11/05/2023)
      • Release 1.18.0 (13/04/2023)
      • Release 1.17.0 (23/03/2023)
      • Release 1.16.0 (09/03/2023)
      • Release 1.15.0 (23/02/2023)
      • Release 1.14.0 (09/02/2023)
      • Release 1.13.0 (16/11/2022)
      • Release 1.12.0 (07/09/2022)
      • Release 1.11.0 (25/07/2022)
      • Release 1.10.0 (02/05/2022)
      • Release 1.9.0 (17/03/2022)
      • Release 1.8.0 (02/03/2022)
      • Release 1.7.0 (27/01/2022)
      • Release 1.6.0 (09/12/2021)
      • Release 1.5.0 (29/10/2021)
      • Release 1.4.0 (07/10/2021)
      • Release 1.3.0 (04/10/2021)
      • Known Issues
    • Still Need Help?
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  1. Help and Support

Testing with Travel Ledger

Testing your files with Travel Ledger in our Sandbox Environment

For new Sellers registering with Travel Ledger, we offer the opportunity to test your file upload format in our Sandbox environment. This is a great way to check your file format is is viable and familiarise yourself with the platform, prior to going live.

Below are the steps required to setup and test in Sandbox:

Registering in Sandbox

If you would like to trial your Seller file in Sandbox, please contact your Travel Ledger account manager or email the support desk (support@travelledger.org) and request a registration link for Sandbox. the following basic information is required:

  1. Company name

  2. Main ID (ABTA, IATA, TIDS or other internal ID)

  3. Company address

  4. Name and email of the registering user

Once we have this information, one of the Travel Ledger team will generate an email invite to the sandbox platform which will be sent to the registering use provided. You will need to follow the registration steps to set up your login.

Creating Commercial Links with Test Partners

Commercial links are the trading relationship, in Travel ledger, between your company and your partnering companies. In the live environment you will have access to a wide range of commercial partners, however in Sandbox we limit the testing to 4-5 test partners who we have set up in this environment.

If you have any partners you would like to test with we can check to see if they are available in Sandbox, please advise your account manager/support contact. Where available we can configure these Commercial Links for you. If unavailable we will provide 4-5 Commercial Links and the IDs of these test Buyers with you.

Formatting your File for Sandbox

We recommend that all Companies test with our Extended File Format and also utilise this in live. The extended file format allows you to share much more data with your Buyers, reducing the number of queried transactions and providing enhanced data for your back office. We have full details on the benefits of the file and how to format it in the Extended File Format (Full Version) page.

If you have any queries about the formatting or would like any advice/quality checking, please contact account manager/support contact who will be happy to provide further guidance.

Uploading your file in Sandbox

Once you are happy with your file, you can upload it into Sandbox, we have three different means of submitting your file, two automated (sFTP and email) and one manual. Guidance on the methods can be found below:

The links above should provide the detail needed to upload your test files into Sandbox. I fyou have any further questions, please contact account manager/support contact who will be happy to provide further guidance.

Reviewing your File Submission in Sandbox

Once you have uploaded your file, you can navigate to Transactions>Bookings to review the data you have submitted. For supporting information on managing the Bookings page, please see:

What's next?

Once you have successfully trialled a file and reviewed the output, you can request to be set up in the live platform. For this, please contact your account manager/support contact who can arrange the next steps and for the registration invite to be sent out to you.

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