Travel Ledger
  • Welcome to Travel Ledger Help
  • Registering on the Platform
    • Registering as a New Company
    • Two-Factor Authentication (2FA) Setup Guide
    • Registering as a User
    • Updating User Profile
  • Managing Transactions
    • Bookings Organisation and Management
    • Updating Bookings (Accept/Reject)
      • Updating Booking (Accept/Reject) Manually
      • Updating Booking (Accept/Reject) through Buyer Download & Upload File
      • Reviewing Completed Settlements and Remittance Advice
    • Duplication Checks
    • Reviewing Remittances
    • Payment History Page
    • Uploading Bookings
      • Upload Manually
      • Upload by Data Delivery Methods
        • FTP setup guide
      • Reviewing Data Delivery
    • File Formats for Upload
      • Extended File Format (Full Version)
      • Extend File Format (Lite Version)
    • Seller returns file (Rec)
    • Scheduling payments
  • Exporting Data & Reconciliation
    • Reconciliation Best Practice
    • Exporting Data from Grid Displays
    • Scheduling Reports in Task Scheduler
  • Notifications
    • Notifications Overview
    • Configuring Notifications
  • Managing your Partners
    • Company List
    • Invite Partners to the Platform
      • Sending Individual Partner Invites
      • Sending Bulk Partner Invites
    • Commercial Link Creation
      • Payments Overview
        • Payment Profiles
        • Business Terms
        • Settlement Schedules
    • Managing Commercial Links
  • TL Pay Account
    • Registration Process - Revolut Grow
    • Registration Process - Nium/Clearbank
      • UK Application (KYB/KYC)
      • EU Application (KYC/KYB)
      • Step-by-Step Guide: KYB/KYC Form Completion
    • Funding your TL Pay Account
    • Commercial Links required
    • Settling via your TL Pay Account
    • Viewing TL PAY Activity
    • Withdrawals
    • Suppliers not cutover to TL PAY
  • Billing
  • Managing your Companies and Users
    • Managing your Companies
    • Suspending and Archiving Head Office and Branches
    • User Creation
    • User Management
  • Processing Entity Schemes
    • Refunds on the ABTA Scheme
  • Help and Support
    • Public Holiday Schedules
    • FAQs
      • FAQs - General Platform Queries
      • FAQs - Registration and Initial Set Up
      • FAQs - Transactions Area
      • FAQs - Uploading Files
      • FAQs - Payments and Commercial Links
      • FAQs - Admin
    • Glossary of Terms
    • Glossary of Notifications
    • Testing with Travel Ledger
    • Release Notes
      • Release 1.26.0 (12/10/2023)
        • Release 1.26.1 (19/10/2023)
        • Release 1.26.2 (26/10/2023)
          • Release 1.26.3 (03/11/2023)
          • Release 1.26.4(18/11/2023)
      • Release 1.25.0 (31/08/2023)
      • Release 1.24.0 (27/07/2023)
      • Release 1.23.0 (06/07/2023)
      • Release 1.22.0 (28/06/2023)
      • Release 1.21.0 (08/06/2023)
      • Release 1.20.0 (25/05/2023)
      • Release 1.19.0 (11/05/2023)
      • Release 1.18.0 (13/04/2023)
      • Release 1.17.0 (23/03/2023)
      • Release 1.16.0 (09/03/2023)
      • Release 1.15.0 (23/02/2023)
      • Release 1.14.0 (09/02/2023)
      • Release 1.13.0 (16/11/2022)
      • Release 1.12.0 (07/09/2022)
      • Release 1.11.0 (25/07/2022)
      • Release 1.10.0 (02/05/2022)
      • Release 1.9.0 (17/03/2022)
      • Release 1.8.0 (02/03/2022)
      • Release 1.7.0 (27/01/2022)
      • Release 1.6.0 (09/12/2021)
      • Release 1.5.0 (29/10/2021)
      • Release 1.4.0 (07/10/2021)
      • Release 1.3.0 (04/10/2021)
      • Known Issues
    • Still Need Help?
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  1. Help and Support
  2. Release Notes

Known Issues

A log of known issues and where applicable, road maps.

Due Date not included in Quick Views

We have had a few people feedback that they would like to see departure date, this will be reimplemented as a default in the Quick views in our next release. In the meantime, If you would like to add any columns back in you can do so, if you click on the 'columns' button and select the ones you wish to add they will appear back in your display. Once you have added them back in, they will save to your settings, so you only need to do it once.

Companies Page Unresponsive

There are some issues around responsiveness of the new Companies page, it occasionally times out and does not return results. This is being addressed as part of the next release.

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Last updated 3 years ago

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