Travel Ledger
  • Welcome to Travel Ledger Help
  • Registering on the Platform
    • Registering as a New Company
    • Two-Factor Authentication (2FA) Setup Guide
    • Registering as a User
    • Updating User Profile
  • Managing Transactions
    • Bookings Organisation and Management
    • Updating Bookings (Accept/Reject)
      • Updating Booking (Accept/Reject) Manually
      • Updating Booking (Accept/Reject) through Buyer Download & Upload File
      • Reviewing Completed Settlements and Remittance Advice
    • Duplication Checks
    • Reviewing Remittances
    • Payment History Page
    • Uploading Bookings
      • Upload Manually
      • Upload by Data Delivery Methods
        • FTP setup guide
      • Reviewing Data Delivery
    • File Formats for Upload
      • Extended File Format (Full Version)
      • Extend File Format (Lite Version)
    • Seller returns file (Rec)
    • Scheduling payments
  • Exporting Data & Reconciliation
    • Reconciliation Best Practice
    • Exporting Data from Grid Displays
    • Scheduling Reports in Task Scheduler
  • Notifications
    • Notifications Overview
    • Configuring Notifications
  • Managing your Partners
    • Company List
    • Invite Partners to the Platform
      • Sending Individual Partner Invites
      • Sending Bulk Partner Invites
    • Commercial Link Creation
      • Payments Overview
        • Payment Profiles
        • Business Terms
        • Settlement Schedules
    • Managing Commercial Links
  • TL Pay Account
    • Registration Process - Revolut Grow
    • Registration Process - Nium/Clearbank
      • UK Application (KYB/KYC)
      • EU Application (KYC/KYB)
      • Step-by-Step Guide: KYB/KYC Form Completion
    • Funding your TL Pay Account
    • Commercial Links required
    • Settling via your TL Pay Account
    • Viewing TL PAY Activity
    • Withdrawals
    • Suppliers not cutover to TL PAY
  • Billing
  • Managing your Companies and Users
    • Managing your Companies
    • Suspending and Archiving Head Office and Branches
    • User Creation
    • User Management
  • Processing Entity Schemes
    • Refunds on the ABTA Scheme
  • Help and Support
    • Public Holiday Schedules
    • FAQs
      • FAQs - General Platform Queries
      • FAQs - Registration and Initial Set Up
      • FAQs - Transactions Area
      • FAQs - Uploading Files
      • FAQs - Payments and Commercial Links
      • FAQs - Admin
    • Glossary of Terms
    • Glossary of Notifications
    • Testing with Travel Ledger
    • Release Notes
      • Release 1.26.0 (12/10/2023)
        • Release 1.26.1 (19/10/2023)
        • Release 1.26.2 (26/10/2023)
          • Release 1.26.3 (03/11/2023)
          • Release 1.26.4(18/11/2023)
      • Release 1.25.0 (31/08/2023)
      • Release 1.24.0 (27/07/2023)
      • Release 1.23.0 (06/07/2023)
      • Release 1.22.0 (28/06/2023)
      • Release 1.21.0 (08/06/2023)
      • Release 1.20.0 (25/05/2023)
      • Release 1.19.0 (11/05/2023)
      • Release 1.18.0 (13/04/2023)
      • Release 1.17.0 (23/03/2023)
      • Release 1.16.0 (09/03/2023)
      • Release 1.15.0 (23/02/2023)
      • Release 1.14.0 (09/02/2023)
      • Release 1.13.0 (16/11/2022)
      • Release 1.12.0 (07/09/2022)
      • Release 1.11.0 (25/07/2022)
      • Release 1.10.0 (02/05/2022)
      • Release 1.9.0 (17/03/2022)
      • Release 1.8.0 (02/03/2022)
      • Release 1.7.0 (27/01/2022)
      • Release 1.6.0 (09/12/2021)
      • Release 1.5.0 (29/10/2021)
      • Release 1.4.0 (07/10/2021)
      • Release 1.3.0 (04/10/2021)
      • Known Issues
    • Still Need Help?
Powered by GitBook
On this page

Was this helpful?

  1. Help and Support
  2. Release Notes

Release 1.11.0 (25/07/2022)

Guidance notes on the release 1.11.0

PreviousRelease 1.12.0 (07/09/2022)NextRelease 1.10.0 (02/05/2022)

Last updated 2 years ago

Was this helpful?

Improvements

Suspending and Archiving Head Offices and Branches

There are instances where companies need to be ‘Suspended’ or ‘Archived’ in Travel Ledger, for example if they wish to discontinue using TL, cease to trade or have a change of owner. This development has been enabled at branch level, allowing companies to either suspend their head Office (and therefore all of the associated branches too) or to suspend a specific branch while the wider company (head Office and other associated branches) remains active.

Any companies wishing to Archive their Head Office or any of their branches will need to raise a request through Travel Ledger support who will take action on their behalf. Please note that archiving is not reversible and all user access will be revoked. Therefore, once done, any reinstatement requests will mean recreating the Head Office or branch from scratch.

Suspending a Head Office or branches is a reversible measure which can be completed by a company admin. Suspending a branch temporarily limits access (to admin users only, normal user types are suspended) for the duration of the suspended period. The admin users of a company can set their Head Office or branches back to live. This is completed under the Settings>Companies and Users page and selecting the edit icon against the Head Office or relevant branch and then choosing to 'Suspend Branch':

Once the Head Office/branch is suspended, you will see the status update as below:

To set a suspended Head Office/branch back to live, you will use the same Settings>Companies and Users page and edit icon for the intended branch, however this time you will select 'Reactivate Branch' as below:

Once a branch has been reactivated, you will see the status as 'Live':

More information on Archiving and suspending Head Office and branches can be found in the Suspending and Archiving Head Offices and Branches page.

New Scheduled Tasks

New templates named "Basic Seller Rec - Standard - Failures" and "Basic Seller Rec - 8-digit TRA - Failures" have been added to Settings>Task Scheduler.

The files will be in the current seller rec formats (both standard and 8 digit versions), however they will only return transactions with 'X - Failed BACS submission' status code, allowing Sellers to easily locate any transactions that initially looked like they would be paid by Buyers but have failed somewhere in the collection or disbursement process:

Allow companies to have both inherited and own commercial links if they have a separate mandate

This update allows companies set to inherit Commercial Links to also have their own direct Commercial Links, which was not previously possible.

Suspending a Head Office or Branch
Suspended branch status
Reactivating a branch