Travel Ledger
  • Welcome to Travel Ledger Help
  • Registering on the Platform
    • Registering as a New Company
    • Two-Factor Authentication (2FA) Setup Guide
    • Registering as a User
    • Updating User Profile
  • Managing Transactions
    • Bookings Organisation and Management
    • Updating Bookings (Accept/Reject)
      • Updating Booking (Accept/Reject) Manually
      • Updating Booking (Accept/Reject) through Buyer Download & Upload File
      • Reviewing Completed Settlements and Remittance Advice
    • Duplication Checks
    • Reviewing Remittances
    • Payment History Page
    • Uploading Bookings
      • Upload Manually
      • Upload by Data Delivery Methods
        • FTP setup guide
      • Reviewing Data Delivery
    • File Formats for Upload
      • Extended File Format (Full Version)
      • Extend File Format (Lite Version)
    • Seller returns file (Rec)
    • Scheduling payments
  • Exporting Data & Reconciliation
    • Reconciliation Best Practice
    • Exporting Data from Grid Displays
    • Scheduling Reports in Task Scheduler
  • Notifications
    • Notifications Overview
    • Configuring Notifications
  • Managing your Partners
    • Company List
    • Invite Partners to the Platform
      • Sending Individual Partner Invites
      • Sending Bulk Partner Invites
    • Commercial Link Creation
      • Payments Overview
        • Payment Profiles
        • Business Terms
        • Settlement Schedules
    • Managing Commercial Links
  • TL Pay Account
    • Registration Process - Revolut Grow
    • Registration Process - Nium/Clearbank
      • UK Application (KYB/KYC)
      • EU Application (KYC/KYB)
      • Step-by-Step Guide: KYB/KYC Form Completion
    • Funding your TL Pay Account
    • Commercial Links required
    • Settling via your TL Pay Account
    • Viewing TL PAY Activity
    • Withdrawals
    • Suppliers not cutover to TL PAY
  • Billing
  • Managing your Companies and Users
    • Managing your Companies
    • Suspending and Archiving Head Office and Branches
    • User Creation
    • User Management
  • Processing Entity Schemes
    • Refunds on the ABTA Scheme
  • Help and Support
    • Public Holiday Schedules
    • FAQs
      • FAQs - General Platform Queries
      • FAQs - Registration and Initial Set Up
      • FAQs - Transactions Area
      • FAQs - Uploading Files
      • FAQs - Payments and Commercial Links
      • FAQs - Admin
    • Glossary of Terms
    • Glossary of Notifications
    • Testing with Travel Ledger
    • Release Notes
      • Release 1.26.0 (12/10/2023)
        • Release 1.26.1 (19/10/2023)
        • Release 1.26.2 (26/10/2023)
          • Release 1.26.3 (03/11/2023)
          • Release 1.26.4(18/11/2023)
      • Release 1.25.0 (31/08/2023)
      • Release 1.24.0 (27/07/2023)
      • Release 1.23.0 (06/07/2023)
      • Release 1.22.0 (28/06/2023)
      • Release 1.21.0 (08/06/2023)
      • Release 1.20.0 (25/05/2023)
      • Release 1.19.0 (11/05/2023)
      • Release 1.18.0 (13/04/2023)
      • Release 1.17.0 (23/03/2023)
      • Release 1.16.0 (09/03/2023)
      • Release 1.15.0 (23/02/2023)
      • Release 1.14.0 (09/02/2023)
      • Release 1.13.0 (16/11/2022)
      • Release 1.12.0 (07/09/2022)
      • Release 1.11.0 (25/07/2022)
      • Release 1.10.0 (02/05/2022)
      • Release 1.9.0 (17/03/2022)
      • Release 1.8.0 (02/03/2022)
      • Release 1.7.0 (27/01/2022)
      • Release 1.6.0 (09/12/2021)
      • Release 1.5.0 (29/10/2021)
      • Release 1.4.0 (07/10/2021)
      • Release 1.3.0 (04/10/2021)
      • Known Issues
    • Still Need Help?
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  • Head Office
  • Associated Companies

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  1. Managing your Companies and Users

Managing your Companies

How to view and configure your company and associated company details.

PreviousManaging your Companies and UsersNextSuspending and Archiving Head Office and Branches

Last updated 1 year ago

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In this page we will look at how to review your Company and Associated Company information.

You can view 'Companies and Users' under Settings > Companies and Users:

Head Office

You will see in the screenshot that at the top of the page there is My Company - this details of the company your account is associated with. These details include whether your company is a Head office (HQ) or Branch (BR), the name, ID, number of users, address etc. In this section you have the ability to select the 'pen' icon to edit these details (update the company name, add or amend company IDs etc. For suspending the head office/branches see Suspending and Archiving Head Office and Branches):

Associated Companies

At the bottom of the page you will see 'Associated Companies' - this is where you have visibility to any other companies associated with yours, for example, branches. The example below demonstrates a Head Office (highlighted in My Company) with it's branches listed under Associated Companies.

In the Associated Companies view, you can see that the companies are labelled as branches (rather than head offices), whether a company inherits commercial links from its head office or has it's own (yes and no respectively), whether a branch is centrally managed by its head office or is self managed (yes and no respectively) and the number of users associated with the branch.

Next to each associated company, you will find the 'pencil' icon, by clicking into this you can edit the details of the company such as the name, ID, management and commercial link settings.

It is important to note that if your user profile is associated with a Head Office, you will have access and edit rights to all the branches/sub entities associated with your head office in the 'Associated Companies' area. If your user profile is associated with a branch/sub entity of a Head Office, you will only have viewing access to this Head Office in the 'Associated Companies' area (example in the screenshot below).

You can also use the 'edit' icon to suspend a Head Office or branches, for guidance on this you can visit Suspending and Archiving Head Office and Branches page

The next section is Manage users, see and for guidance on using this area.

User Creation
User Management