Applying for Adyen Virtual Cards

TL Pay – Adyen Account Application

Before you can use TL Pay and virtual cards with Adyen, you need to open and submit an Adyen account application from within Travel Ledger.

We recommend completing this as soon as possible so your account is ready for your migration date.

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Overview

Adyen is the payment provider that powers TL Pay and virtual cards.

Once your Adyen account is approved:

• You can send and receive TL Pay settlements

• Funds can be paid out to your bank account

• You can create and use Virtual Cards

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Applying

Who can complete this?

Only users with TL Pay/Admin permissions can:

• Open a new payment account

• Submit the Adyen application

Before you start

Make sure you have the following information ready:

• Company legal name and registration number

• Registered and trading address

• Director / Ultimate Beneficial Owner (UBO) details

• Business activity description

• Settlement bank account details

The application itself takes a few minutes to complete.

How to apply

1. Open TL Pay

Go to:

TL Pay → Open New Account

Choose Adyen as the payment provider and 'Start Application'.

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2. Complete the application

You will be asked to provide the following:

Company details

• Legal entity name

• Company registration number

• Registered address

• Trading address (if different)

• Business activity

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Directors & Ultimate Beneficial Owners (UBOs)

For each required individual:

• Full legal name

• Date of birth

• Home address

• Email address

• Ownership percentage (if applicable)

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Settlement bank account

This is the bank account where you will fund your Adyen account from.

You’ll need:

• Account name

• Sort code

• Account number

• IBAN (if applicable)

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3. Submit the application

Once submitted:

• The application is sent to Adyen for verification

• You can leave the page safely

• Your status will update automatically once reviewed

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Application status

You can check progress at any time in:

TL Pay → Your payment account

Status meanings

Status	What it means
Pending	Application submitted and under review
More information required	Additional documents or details are needed
Active	Account approved and ready for your migration date

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If more information is required

Adyen may request:

• Proof of identity

• Proof of address

• Company verification documents

• Bank account confirmation

If this happens:

1. Open your payment account in TL Pay

2. Upload the requested documents

3. Resubmit

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Need help?

If you have any questions, contact:

[email protected]