> For the complete documentation index, see [llms.txt](https://help.travelledger.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.travelledger.org/tl-pay-virtual-cards-vccs/editing-and-managing-virtual-cards.md).

# Editing and managing Virtual Cards

You can edit certain details on a virtual card after it has been created.\
This allows you to update the card to reflect changes to the booking or payment requirements.

**Who can do this:** users with card permissions (Admin, Normal + Cards, Cards Only). Everything on this page happens on the **Virtual Cards Dashboard** - each card’s action menu (⋮) is the entry point.

<figure><img src="https://3714949765-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MacUE666EkqnejMK9CH%2Fuploads%2Fw0Tq9ydm6vFssHdBgL9s%2Fimage.png?alt=media&amp;token=851d9011-6924-42bd-9e56-e09ed78dcbdd" alt=""><figcaption></figcaption></figure>

***

### Editing a card <a href="#editing-a-card" id="editing-a-card"></a>

You can edit certain details on a virtual card after creation - useful when a booking changes or a supplier’s timing slips.

**When to edit:** the booking value has increased (raise the limit); the supplier needs more time (extend the expiry and update the Estimated Charge Date so your exposure figures stay accurate); or you want better reference details for reconciliation.

**What can be edited:** card name/reference, spend limit (increase or decrease), expiry date, Estimated Charge Date, description. On a single-use card, the amount can be updated any time before the card is used.

:warning: **The rules:**

* Once charges have been taken, some fields become restricted.&#x20;
* You cannot reduce the limit below the amount already authorised or captured.&#x20;
* Increasing the spend limit allows additional payments on the same card - treat increases with the same care as issuing a new card.&#x20;
* An expired card cannot be edited - issue a new one if the supplier still needs to charge.

<figure><img src="https://3714949765-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MacUE666EkqnejMK9CH%2Fuploads%2FNhZZ5NNv1WwW3siXx238%2Fimage.png?alt=media&amp;token=b7dbedd9-499a-4964-bb34-cf2e01008fc3" alt=""><figcaption><p>Accessing VCC editing</p></figcaption></figure>

<figure><img src="https://3714949765-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MacUE666EkqnejMK9CH%2Fuploads%2FSm3t2jkXfaomQ5o19dfi%2Fimage.png?alt=media&amp;token=58cebdfa-9943-4edb-bedf-3d9f55c66e0d" alt="" width="540"><figcaption><p>Editing a VCC</p></figcaption></figure>

### Blocking an unused card <a href="#blocking-an-unused-card" id="blocking-an-unused-card"></a>

If a card is no longer required - for example the booking has been cancelled, or the card details may have been exposed - an unused card can be **blocked**: open the card’s action menu (⋮) and select **Block Card**.

<figure><img src="https://3714949765-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MacUE666EkqnejMK9CH%2Fuploads%2FaWZAE3fbdA0b9JlkRtkL%2Fimage.png?alt=media&amp;token=eb141f26-9f34-48e5-952e-7c1ef5addac6" alt=""><figcaption></figcaption></figure>

**Blocking is permanent.** The confirmation warns you: the action cannot be undone, the card is permanently blocked, and no further charges will be possible. Where uncertain, reduce the limit or allow the card to expire instead.

### Monitoring a card: Logs <a href="#monitoring-a-card-logs" id="monitoring-a-card-logs"></a>

Every card keeps a log of its authorisation attempts. Open it from the card’s arrow (>) **→ Charge Details(⋮) → Logs**. Consult the log first when verifying whether a supplier has attempted a charge, or when investigating a problem.

<figure><img src="https://3714949765-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MacUE666EkqnejMK9CH%2Fuploads%2Fao8JSMn05NElf9woEnUh%2Fimage.png?alt=media&amp;token=9196f22f-f0d5-462f-a3ff-3a6739940e0d" alt=""><figcaption></figcaption></figure>

### Raising a dispute <a href="#raising-a-dispute" id="raising-a-dispute"></a>

From the card’s Charge Details (>), select **Raise Dispute**. This opens a pre-addressed email in your mail app creating a ticket with Travel Ledger support - include the charge details and what you believe is wrong.

### Card statuses <a href="#card-statuses" id="card-statuses"></a>

<table><thead><tr><th width="152">Status</th><th>Meaning</th></tr></thead><tbody><tr><td><strong>Unused</strong></td><td>Issued, no charges taken yet</td></tr><tr><td><strong>Used</strong></td><td>Charged, still within its allowed charges</td></tr><tr><td><strong>Closed</strong></td><td>Its charging life is over - charges used up or validity ended</td></tr><tr><td><strong>Deleted</strong></td><td>Removed from use</td></tr></tbody></table>

The **Valid From / Valid To** columns show each card’s active window.
